Coronavirus (COVID-19) continues to impact many travellers around the world. Before you buy, read the travel alerts and check travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel.
Medical, hospital and ambulance costs incurred overseas following a sudden illness or serious injury. Emergency dental – expenses required to relieve sudden and acute pain to healthy, natural teeth following an infection or broken tooth. Sub-limits apply.
When agreed by us, medical evacuation to the nearest appropriate medical facility or repatriation home. Sub-limits apply.
Additional expenses you incur following the death, sudden serious illness or serious injury of you or a member of your travelling party or where your travel is disrupted or delayed due to severe weather or accident. Sub-limits apply.
Cancellation of prepaid travel and accommodation arrangements due to specific insured events. Sub-limits apply.
24 hr help with medical problems, locating medical facilities, embassies and communication home.
Loss or damage caused by theft, accidental damage or permanent loss of your possessions. Sub-limits apply.
Theft, accidental damage or permanent loss or if your luggage is delayed. Sub-limits apply.
Payment if you cannot return to your usual full-time permanent employment or full-time business following your accidental injury. Sub-limits apply.
Meal and accommodation expenses due to lengthy delay of your scheduled transport. Sub limits apply.
Transport costs to resume your travel if you had to return home early due to the hospitalisation or death of a close relative.
If your trip is interrupted and you’re unable to arrive in time for a wedding, funeral, conference, milestone anniversary, concert, or ticketed sporting event, we’ll help cover the cost of alternative transport to get you there.
Cover for the rental vehicle insurance excess you are required to pay. Sub-limits apply.
Documentation fees you incur overseas for a replacement passport.
24 hr help with medical problems, locating medical facilities, embassies and communication home.
A benefit that is payable to your estate if you die within 12 months of an injury that occurred during your trip. Sub-limits apply.
Cover if you suffer an injury resulting in your permanent total loss of sight in one or both eyes or the permanent total loss of use of one or more limbs (excluding dependants).
Injury to other people or damage to their property.
Cover for certain illnesses/injuries you already have.
You can pay an extra premium to increase your cover to up to $4,000 per individual nominated item ($10,000 for all nominated items).
Cover for lift passes, equipment hire and ski school costs if sick or injured.
Medical, hospital and ambulance costs incurred overseas following a sudden illness or serious injury. Emergency dental – expenses required to relieve sudden and acute pain to healthy, natural teeth following an infection or broken tooth. Sub-limits apply.
When agreed by us, medical evacuation to the nearest appropriate medical facility or repatriation home. Sub-limits apply.
Additional expenses you incur following the death, sudden serious illness or serious injury of you or a member of your travelling party or where your travel is disrupted or delayed due to severe weather or accident. Sub-limits apply.
Loss or damage caused by theft, accidental damage or permanent loss of your possessions. Sub-limits apply.
Theft, accidental damage or permanent loss or if your luggage is delayed. Sub-limits apply.
Meal and accommodation expenses due to lengthy delay of your scheduled transport. Sub limits apply.
24 hr help with medical problems, locating medical facilities, embassies and communication home.
A benefit that is payable to your estate if you die within 12 months of an injury that occurred during your trip. Sub-limits apply.
Documentation fees you incur overseas for a replacement passport.
Cancellation of prepaid travel and accommodation arrangements due to specific insured events. Sub-limits apply.
You can pay an extra premium to increase your cover to up to $4,000 per individual nominated item ($10,000 for all nominated items).
When agreed by us, medical evacuation to the nearest appropriate medical facility or repatriation home. Sub-limits apply.
Additional expenses you incur following the death, sudden serious illness or serious injury of you or a member of your travelling party or where your travel is disrupted or delayed due to severe weather or accident. Sub-limits apply.
Cancellation of prepaid travel and accommodation arrangements due to specific insured events. Sub-limits apply.
Meal and accommodation expenses due to lengthy delay of your scheduled transport. Sub limits apply.
Loss or damage caused by theft, accidental damage or permanent loss of your possessions. Sub-limits apply.
Theft, accidental damage or permanent loss or if your luggage is delayed. Sub-limits apply.
Cover for the rental vehicle insurance excess you are required to pay. Sub-limits apply.
24 hr help with medical problems, locating medical facilities, embassies and communication home.
A benefit that is payable to your estate if you die within 12 months of an injury that occurred during your trip. Sub-limits apply.
Injury to other people or damage to their property.
Cover for certain illnesses/injuries you already have.
Cover for lift passes, equipment hire and ski school costs if sick or injured.
You can pay an extra premium to increase your cover to up to $4,000 per individual nominated item ($10,000 for all nominated items).
This is a brief summary of cover and does not include the full terms, conditions, limitations and exclusions. Consider the PDS and TMD and if the product is right for you.
Read the Product Disclosure Statements
Read the Target Market Determination
This is a brief summary of cover and does not include the full terms, conditions, limitations and exclusions. Consider the PDS and TMD and if the product is right for you.
Wherever you are in the world, if you have an emergency, call for Emergency Assistance 24 hours a day on Phone: +61 2 9234 3170 or +61 2 8256 1570
or within Australia 1300 555 019.
You can even call reverse charges via the local operator and we will pick up the call cost. Not a worry in the world!
Click here for details on how to lodge a travel insurance claim.
**Plans with option to change excess are Comprehensive, Essentials and Annual Multi Trip Plans. An additional excess applies to claims related to specified medical conditions, which cannot be removed.
If you have an emergency, you can call for emergency assistance at any time. Just dial either of the following two numbers 24 hours a day and nib International Assistance will help:
+61 3 8523 2800 or 1300 555 019 within Australia.
We even accept reverse call charges via the local operator, so you don’t have to worry.
If you return to your home in Australia before the trip return date shown on your Certificate of Insurance, that’s when your cover ends. If you resume travelling, you must buy a new policy. No refund will be available for any unused days on the original policy.
If you aren’t satisfied with your policy purchase for any reason, you have a 21 day cooling-off period. This means you can cancel your policy within the first 21 days of purchase and receive a full refund, provided you haven’t started your trip and you’re not making any claims nor exercising any other right under the policy.
If you request to cancel outside the cooling-off period, we may, at our discretion, refund that part of your premium paid for the unused period of insurance.
You could purchase your travel insurance policy as soon as you book your trip. This early purchase might help with things like cancellation coverage, safeguarding your prepaid, non-refundable travel expenses (like flights and accommodation) if certain insured events force you to cancel before your departure.
Note that some policies might have waiting periods and exclusions. Always read the Product Disclosure Statement (PDS) to understand the full terms, conditions, limitations, and exclusions.
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